There's nothing more annoying than taking the time to fill out an enquiry form, or emailing a travel company and not getting a response for days - and sometimes not at all! We make it a priority to get back to all of our clients as quickly as possible. No more than 48 hours, and on the same day during business hours!
When you make an enquiry on one of our tour packages, you are assigned your own personal tour consultant (yep, here in New Zealand ). You are provided with her contact details so you can email or phone her directly! That's right, no call centres & no shifting from one consultant to another!
Global Journeys have firmly stamped their mark on the Travel Industry in Australia, winning top agency awards for most of the Operators featured on our website, and we have recently been awarded "2015 Best Online Travel Agency" in Australia at the 2015 NTIA awards in conjunction with AFTA. What this means is that your dedicated tour consultant is ranked as one of the best (or the best) in the industry, and if you need her, you can draw on her experience to help plan your holiday.
The prices and specials we advertise on our website and send to you via our optional email newsletter, provide you with last minute operator specials, earlybird specials and EXCLUSIVE SAVINGS ensuring the quote we provide you is the best value anywhere in Australia!
We are not your typical high street agency - for one we aren't on your high street! However our office is in Noosa, Queensland, so you are welcome to pop in anytime. Unlike your typical travel agency we won't book you 2 weeks on the beach in Thailand, or a cheap Jetstar flight to Melbourne - we specialise in touring and river cruising only. That means when you book with us you know your holiday is being dealt with by a specialist, who's sole focus is delivering you with the best possible touring experience.
For the first time in Australia & New Zealand, you can compare, review and book your tour or river cruise online. No other company offers you all these options in one website. Unlike your high street agency we don't have 'Preferred Operators' that limit your choice - our selection of Tour Operators are the best in their class, and our website makes it as easy as possible for you to choose the holiday that's right for you.
Unlike almost all high street travel agencies, we do not charge service fees. We provide the level of service we'd expect if we were booking a tour for ourselves. As a specialist tour operator we take a personal interest in all our clients and take great pride in the loyalty our customers have shown us since our inception.
Global Journeys are committed to providing the highest quality of service combined with the lowest possible price. If you think that you have found the same tour or cruise cheaper elsewhere, let us know when requesting your quote. Please make sure that the tour that you are comparing is identical in all respects.
Behind the scenes doing their very best to ensure a worry free holiday for you!
Don't want to take our word for it? How about 3,200+ previous clients that have given us their thoughts & feedback on their return? Read our reviews here.